Retain Current Client Business
Empower your law firm to increase client satisfaction using tech-enabled client management and key client programs.
In today’s highly competitive legal world, it’s imperative your law firms focus on Strategic Client Management to increase client retention (and defend from competing firm business development initiatives).
In modern B2B strategic account management, it’s imperative your firm break down silos holding back vital relationship data. That’s why NEXL automatically captures all relationship data between you, your clients, referral sources and prospective clients, across meetings, emails and your marketing email systems.
A key component of strategic account management is ongoing marketing engagement, scaled through marketing lists. NEXL allows your lawyers, BD and marketing team to build highly segmented marketing lists with a few simple clicks.
Strategic Client Management requires you to stay in front of clients regularly. Using NEXL’s built-in stay-in-touch reminders you can set follow-up tasks for yourself to stay connected with key clients every week, month or quarter – with just one click.
Let’s face it, strategic client decision are easier with data. NEXL’s PowerBI integrations give you access to dashboards and relationship insights that help your team make data-driven business development decisions such as account-based marketing, key client recovery and/or uncover relevant details to increase the chances of winning new business during RFPs or pitches.
Ivana Milanovic, Business Development Manager - Janković, Popović & Mitić
Erik Stegerhoek, Partner - Forest Flint
JPM, Serbia
Tobias Starling
Business Development Manager - KLA Advogados
See how NEXL can help you retain more clients for longer to accelerate revenue growth across your firm.